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Why HCA and CAN both suck
Here's what I was promised in exchange for plunking down $49,900 to Health Career Agents:
· Training
- Two Owner/Operator Training Slots
- 20 Consultant Training Slots (Owner/Operator to recruit consultants)
- 1 Researcher Training Slot
· LIFETIME Support
· 2 “CONTRACTED” Consultant Recruiters.
· Computer Workstation or Laptop
· Global Database
· Human Capital Manager
· Database Hosting
· Email "Campaign" Tracking Application
· Buyer ID Email "Client Tracking Software
· Profiler Research Software
· Datamine Research Platform
· Website and Email
· Training and Support Portal
· Broadlook Research Package
- · Eclipse
- · Contact Magnet
- · News Pulse
- · Content Hound
Sounds like an impressive package that would provide a "business in a box" doesn't it? Certainly, this array of tools, training, and support would get the prospective owner off the ground and making placements in the high demand fields of healthcare quickly wouldn't it? I could go through each deliverable item-by-item and evidence the substandard and shoddy nature of each; but for now suffice it to say that none of the promised tools to get a quick start in the business are in use. The marketing materials from Health Career Agents quoted the Fordyce Letter from 2004 as stating that the average healthcare recruiter made $217,000.00; so wouldn't these materials, training, technology, support, and resources be likely to facilitate the purchaser to an above average capability within the healthcare recruiting industry? Wrong, very wrong. Each of the components as well as the disclosures required by law are shown and highlighted with notations in detail at this link (which will open a new window):
Disclosures Page 1
Disclosures Page 2
Disclosures Page 3
Disclosures Page 4
I received my two days of "training" at the Denver Marriott West in Golden, Colorado on March 8-9, 2008. This followed the 10 or so one-hour conference call training sessions in preceding weeks. The Denver training was actually a follow-up to a sales pitch made to prospective new members on the Friday before the weekend. If people signed up at the time (Cashier's Check please!); they could then proceed immediately into the weekend training. My seat was located near the center in the bottom of a squared-off "U" shape. Seated to my left were B. F. and V. K.; to my right were B. S., N. B., and M. M. $249,500.00 in total investment monies and definitely not uninformed or uneducated people. As of the publication date of this website; I am the only one still struggling toward making this occupation work. Everyone else mentioned has gone out of business, returned to other employment, or sought other opportunities outside of recruiting. This end of the “U” shaped meeting table was the shortest length. The two uprights of the “U” had approximately 15-20 more new owner/agents in attendance. Most of the emails are undeliverable so I’d assume the majority have left the business by now as well.
The training session was primarily an exercise in ego-inflation by Charlotte Byndas as she spent hour after droning hour covering her views of life and how "rookies" like us would be ill-advised to not hang on her every word. Her entire monologue would be rendered by most of its content if you simply eliminated the word "I" from her vocabulary. I thought that the training handout looked a bit thin at less than dozen sheets; however, Charlotte Byndas was not able to make it past page 3 after seven hours of self-agrandizement and ego-bloating presentation. I'll tell you more about this COO and her near-miss with having a Personal Protection Order filed against her in July of 2009 based on her "creepy" text messages to me.
Next... THIS is a Chief Operating Officer?
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